800 Numbers

Wednesday, June 24, 2009

Tip for stranded passengers

Hey!

Imagine... you worked hard this year... and became very tired... and you are waiting for your vacation for you could take your family and go somewhere... You buy tickets... And come to the airport... And get known that your flight is cancelled... What should you do? There are tips for not being confused. Read next!

If your flight is canceled, get into line to re-book yourself on the next flight out. But be sure to also whip out your cell phone and call the airline on its toll-free number while you wait. You may get through to customer service faster on your phone.

Reader Connie Kennedy writes:

In February 2008 my husband and I were scheduled to fly from Chicago (O'Hare) to Miami for a one-week vacation. We managed to leave on the day of a big winter storm and return on the day after a big winter storm. Our flight from Moline, Ill., to Chicago was relatively on time, but O'Hare was a zoo!! Snow, high winds, thousands of people milling about trying to reschedule flights—the typical bad weather Chicago chaos. We could tell that our late afternoon flight to Miami stood a very good chance of being cancelled. So while one of us stood in the line to rebook, the other used toll free reservations line for American Airlines (800/433-7300).

The help line came through, big time. In less than ten minutes, my husband had us on a flight to Atlanta with a connection to Miami, that actually did leave Chicago on time and made it to Miami with minimal delays. On the way back—same thing, different direction. Chicago was snowed in, so we used the 800 number to rebook an alternate flight to Dallas and back to Moline. The lesson of this story? Use the 800 numbers as much as you can. They work 100 percent better than waiting to talk with an overworked and harried gate agent. Our experience with the phone service was so positive that we've programmed it into our cell phones! The other lesson: be flexible about your itinerary. If the flight ends up where you want to go, good for you!

A word to the wise: If you decide to rebook your flight, be sure to find out the rules and regulations. Some airlines require that you make new reservations immediately, while others will allow you to rebook within a year.

Monday, June 15, 2009

Fax Featured Article

Hello all!
For today I've found an article about RingCentral. Hope it will be interesting for you.

Today, image is important, and nothing says professional like a toll-free or vanity number for your business. First introduced in 1967, toll free numbers were used by companies to provide customers with a way to call them without charge. At the time, however, only those with a high volume of callers were able to afford this luxury.

Now, RingCentral brings the availability of a toll-free or 800 number with a host of features including internet-enhanced voicemail, integrated fax and comprehensive call forwarding options at a low price.

Anyone can call your business free-of-charge any time, anywhere. Plus you won't miss an important call, message or fax again.

According to a Chicago Tribune study, advertisers using toll free vanity numbers received ten times more calls than those just using the local number.

RingCentral’s True 800 number offers just 3.9¢ per minute and one phone and fax number. Maximize your time, personalize your business’ identity by creating a distinctive and customized vanity number for your business in addition to enhancing your professional image by building coast-to-coast presence.

Response Marketing Group issued a study saying that after listening to a radio spot just one time, 58 percent of the participants remembered the vanity number used.

A toll free number gives a nationwide, big business image and allows customers to call you for free, making it more likely that they’ll call, according to RingCentral officials.

Immediately activate RingCentral’s advanced telephone and fax features that give all the functions of a PBX without the expense.

With RingCentral signing up is simply. Just pick your number and if you already have a toll-free number, RingCentral can help you too!

After the initial set-up, RingCentral will receive calls from your toll free number and distribute them to the telephones you select.

You can direct all calls to a single telephone, such as your home phone or take advantage of RingCentral’s Virtual PBX to create a phone answering and routing system equal to that of a big company.

Any way you set up your toll free number, RingCentral will keep track of all your calls in your Call Log and give you real-time call management through RingCentral’s Call Controller software and call screening abilities.

According to the Response Marketing Group, the success of vanity numbers had long ago been established when 1-800-FLOWERS leapt ahead of the 75-year-old FTD, which enjoyed both a dominating position in its market and name recognition.

Neither of those traits were enough to keep the older company ahead of 1-800-FLOWERS and its easily remembered phone number, the marketing company said.